1.1.2 How to Conduct a Site Survey: Step-by-Step Guide

1.1.2 How to Conduct a Site Survey: Step-by-Step Guide

A site survey must be completed and signed off before any hardware is installed. The Starlink App must be used on-site to validate antenna placement, there is no acceptable alternative for obstruction validation.

 

Step 1: Site identification

Record the following before visiting the site:

•      Site name and physical address

•      GPS coordinates (optional but recommended for future reference)

•      Installation type: Rooftop / Ground mount / Pole or mast / Other

 

Step 2: Line of sight and obstruction validation

Download the Starlink App on your mobile device before visiting the site. The obstruction check must be performed from the exact location where the antenna will be mounted.

•      Open the Starlink App → tap Check for Obstructions

•      Hold the phone at antenna height, pointing upward

•      Slowly rotate 360° — the app will build an obstruction map of the sky

•      Acceptance criterion: App must show 'Unobstructed view of the sky' or at-least 'obstruction not expected to impact service' (images 1 and 2 below)

•      Mandatory: any site with persistent obstruction detected must be repositioned before proceeding

Screenshot 2026-02-24 at 16.20.16.png

Screenshot 2026-02-24 at 16.25.52.png

IMG_2925.jpg

Unobstructed view of the sky
(Best case)

Minor sky obstructions (acceptable — no expected service impact)

Partially obstructed view of the sky (not recommended)

 

Additional environmental checks:

•      No nearby buildings or structures within future growth range

•      No trees that could grow into the field of view within the service lifetime

•      No temporary obstructions (construction cranes, scaffolding)

•      No RF-blocking structures above the antenna plane

 

Step 3: Power source

•      Continuous, uninterrupted power available at the installation point

•      Voltage and frequency compliant with the Starlink PSU specification (see terminal spec sheet)

•      Power outlet within cable reach of the antenna PSU

 

Step 4: Cabling and equipment location

•      Plan the cable route end-to-end from antenna to router, measure total length

•      Confirm no sharp bends or pinch points along the cable route (minimum bend radius 3 cm)

•      Confirm router or switch location is indoors or fully weather-protected

•      Confirm ambient temperature at the router/switch location is within equipment specifications

 

Step 5: Sign off the Installation Readiness Declaration

The site survey is not complete until the Installation Readiness Declaration is signed. This confirms that the site meets all technical and environmental requirements for Starlink installation. 

⚠️  Important:

The site survey is not complete until the Installation Readiness Declaration is signed. This confirms that the site meets all technical and environmental requirements for Starlink installation. 

You can find an Site Survey template attached below for internal use.

 



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