Orbius Help Center | Knowledge Base & 24/7 Support for Connectivity Services

🖥Accessing the Orbius Help Center portal

πŸ“˜ Overview:

The Orbius Help Center is your go-to resource for product support, troubleshooting, and service-related information. Through the Help Center, you can:

  • Access our Knowledge Base with guides, FAQs, and best practices.

  • Submit and track support tickets for assistance from the Orbius team.

The Help Center is designed to help you find answers quickly and connect with our experts when needed.


πŸ‘¨πŸΌβ€πŸ’» How to access the Portal (step-by-step):


A. First-time access (new users)

  1. Click on the β€œSign Up” option.
      



  1. Complete the sign-up form with your name and email address 
  1. The Orbius Support team will review and approve your access (this typically takes less than 24 hours)
  2. Once approved, you will receive an email to activate your account and create your password.
    Warning
    Please check your Junk/Spam folder, as the email may be incorrectly filtered

  3. After setting your password, return to support.orbius.com to:

    • Access the Knowledge Base

    • Submit and track support tickets



      Infoβœ… You’re now ready to take full advantage of your Orbius Help Center

    • Related Articles

    • 📡Create a service line

      ❔What is a service line? A service line represents an individual connectivity service (subscription or data plan) associated with: A service address A Starlink terminal To receive service, each Starlink terminal must be assigned to an active service ...